Auxano Market Policy Center

Terms of Service

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Official document

Last updated September 29, 2025

Overview

  • These Terms govern your use of the Local Directory platform operated by Auxano Market.
  • By accessing or using the service, you agree to comply with these Terms and any applicable policies.

Accounts & Eligibility

  • Provide accurate business information and keep it current.
  • You are responsible for all activity under your credentials, including team members you invite.

Plans & Subscriptions

  • Free, Standard, and Premium plans are available; paid plans renew automatically until canceled.
  • Pricing, currency, and taxes may vary by country or region.
  • We may update plan pricing or features with notice. Changes take effect on the next billing cycle.

Auto-Renewal & Cancellation

  • Cancel any time before the renewal date to avoid the next charge.
  • Non-payment may result in suspension of portal edit access and reversion to the Free plan.

Content & Listings

  • Submit only content you have rights to share; you grant us a limited license to display it on the directory.
  • Prohibited content includes unlawful, infringing, or misleading material.

Reviews & Ratings

  • Customer reviews reflect individual opinions.
  • We may remove reviews that break platform policies or contain abusive content.

Verification & Publication

  • Listings go live only after successful verification checks.
  • We may revoke verification or unpublish listings that become inaccurate or violate policy.

Payment Processing

  • Transactions are processed by third-party payment providers.
  • We do not store complete payment card details on Auxano Market systems.

Regional Availability

  • Features and listings may vary by country due to local laws or partner availability.
  • Country-specific addenda apply where required and take precedence over these Terms.

Disclaimers & Liability

  • The service is provided on an "as is" basis without warranties.
  • Liability, where permitted by law, is limited to fees paid during the preceding 12 months.

Governing Law

  • Governing law depends on your country or region and any applicable local addendum.
  • Disputes will be handled in the courts designated by the applicable regional terms.

Contact

  • Questions about these Terms? Reach us at hello@auxanomarket.lk.
  • Mailing address: 123 Market Street, Colombo.